CACEIS, the asset servicing banking group of Crédit Agricole and Santander, has signed a Master Services Agreement with global buy-side technology consulting firm Elgin White to ensure effective client onboarding, responsive client service, and on-time delivery.

CACEIS provides a fully outsourced front-to-back trade processing, recordkeeping, accounting, and reporting service for clients including institutional investors, global custodians, asset management companies, pension funds, private equity funds, banks, brokers, and corporate organizations. The asset servicer utilizes SimCorp Dimension as the delivery platform.

Recognizing that it would be impractical and costly to maintain a complete squad of in-house staff with all the qualities necessary to meet peak demand for these functions, CACEIS has joined forces with Elgin White whose consultants are delivering strategic advisory, technology optimization services, and project team resourcing. The partnership provides CACEIS with the people, expertise, capacity, and skill sets needed to onboard new clients, accommodate their ongoing and future requirements quickly and cost-effectively, and optimize operational efficiency.

Wouter Peters, Global Head of the CACEIS Pensions Centre and Executive Committee Member for the Dutch branch commented:

“The onboarding of each client and their onward journey with CACEIS has individual requirements that need different domain knowledge and technology skill sets, at different times. With Elgin White, we have gained the agility to adapt our project teams, at any given time, and we have the flexibility to adapt our service offering quickly and efficiently, as client requirements evolve. Ultimately, this has enabled CACEIS to improve the experience and boost satisfaction for our asset servicing clients.”

“The speed with which Elgin White can assemble world-class project teams, enabling us to manage peaks of activity effectively, is very impressive. The quality of Elgin White’s consultants, the depth of their buy-side and SimCorp Dimension expertise, and their professionalism in collaborating with both internal staff and our clients is outstanding,” Peters said.

Erik Schutte, Managing Director at Elgin White, said:

“For the firms outsourcing their asset servicing function to CACEIS, flexibility and trust are vital. We are very proud to be working hand in hand with CACEIS to supply the specialist buy-side expertise and resourcing needed to reinforce their exceptional reputation for quality, performance, and security.”