Transfer agents are responsible for managing the transfer of fund units and shares, maintaining shareholder registers and records, and providing a critical service to asset managers and the financial services industry. They are key players in creating and maintaining funds for asset managers. They provide an essential service for the healthy management of the investment markets, and their services are essential to the efficient functioning of the financial system.

Suddenly, it is exciting times for Transfer Agencies (TAs) as this historically vendor-change-resistant, deadline and accuracy driven space is shifting for asset managers. Increasingly, we are seeing nimble vendors and disruptors entering the market with cloud-native solutions, managed-services and BPaaS (Business Process as a Service) offerings that are threatening the dominance that legacy players have enjoyed until now.